Please make sure you read and understand this Policy. We may amend this Policy at any time.
Raycode Technologies Pte. Ltd. (“Raycode” or “we”) respects and protects the privacy of the users, visitors and people who purchase products on Raycode’s website or our physical store (whether from Raycode or from a third party Seller) (“you”). Raycode knows that you care how personal information about you is used and shared. By placing your Request, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your Request and delivering your Goods.
Without obtaining our customers’ consent, Raycode Technologies Pte Ltd, will not tamper with customers’ browsers or computers.
Who we are
Raycode Technologies Pte Ltd is a local Singapore company specializes in providing advance identification and data collection (AIDC) systems such as barcode, RFID, IOT hardwares and software.
Company Name: Raycode Technologies Pte Ltd
Company Registration No: 200410183Z
GST Registration No: 200410183Z
1. What personal data do we collect?
We may collect the following categories of personal information about you:
- Personal information that you provide to us on our websites.
This includes any information you provide on Raycode’s website (for example when you register as a user or purchase a product on Raycode’s website (whether from Raycode or from a third party Seller). This personal information will include your name, your address, your contact information and your payment information (and other kinds of personal information). Sometimes when you provide personal information on Raycode’s website, you can choose not to provide certain personal information but this might limit our ability to provide certain features to you. You will be informed what information is required and what information is optional.
- Personal information automatically provided to us.
We receive and store certain types of information whenever you visit Raycode’s website. For example, like many websites, we use “cookies” and we obtain certain types of information when your web browser accesses Raycode’s website or advertisements and other content served on Raycode’s website, if applicable.
- Personal information provided from your devices.
If you download or use Raycode’s website on a mobile device and if have requested or consented to location services, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to turn off location services. Please refer to the user manual (or other information provided by manufacturer or software provider) for more information about how to do this.
- Personal information you provide to us via e-mail.
We often receive a confirmation when you open e-mail from Raycode if your e-mail provider supports such capabilities. You may also provide us with personal information in the content of e-mails you send to us, as part of your day-to-day interactions with Raycode. You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. You can update and correct your personal information anytime using My Account. Whenever we send you any information via enewletters, we will include instructions on how to unsubscribe and a one click link to do so.
- Personal information from other sources.
From time to time we may receive information about you from other sources, for example from other users of Raycode’s website including from third party Sellers.
2. What do we do with your personal data?
Any of the information we collect from you may be used in one of the following ways:
- to handle orders (or to enable third party Sellers or providers of services to Raycode to do so);
- How to contact us to deliver products and services (or to enable third party Sellers or providers of services to Raycode to do so);
- to communicate with you about orders, products, services (or to enable third party Sellers to do so);
- to respond to your requests (or to enable third party Sellers to do so);
- to process payments;
- to communicate with you about promotional offers and to market to you;
- to update our records and generally maintain your accounts with us;
- to display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you;
- to personalize and improve our services, and general offering to you, including Raycode’s website; and
- to prevent or detect fraud or abuses of Raycode’s website and to enable third parties to carry out technical, logistical or other functions on our behalf.
We send a “cookie” to your web browser. A “cookie” is a small data text file stored in the hard drive of your computer (if it so permits), which can be retrieved to identify you to Raycode. We do this to: enable our systems to recognize your device and to provide features to you; remember the information that you have previously entered, enabling us to customize Raycode’s website to your preferences; and improve navigation and to collect aggregate information. These cookies will not give us any other personal information about you.
Your Internet Service Provider allocates an IP address to your computer or device in order for it to access the Internet. The IP address is considered to be non-personal information and it may be dynamic (changing every time you connect to the Internet) or it may be static (unique to your computer). We collect your IP address. We do this to: diagnose server problems; and report aggregate information and determine the fastest route from your computer to Raycode’s website.
4. Do we share your personal data with other?
1. Third party Sellers.
In order for the third party Sellers to provide their services to you when you purchase products or enquire about purchasing products from the third party Sellers.
2. Third party service providers.
Raycode may need to share your information with certain third parties to perform services on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service.
3. Current or future Raycode entities or subsidiaries.
This includes without limitation our business partners and financial institutions, from time to time. These other parts of the Raycode’s business may be involved in providing certain services to you or supporting the provision of these services.
4. Law enforcement agencies.
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property or safety of Raycode, our users or others including you.
5. Third party sellers.
UNLESS OTHERWISE AUTHORISED OR CONSENTED TO BY RAYCODE, THIRD PARTY SELLERS MUST NOT NOT USE ANY PERSONAL INFORMATION THAT IS ACCESSIBLE FROM RAYCODE’S WEBSITE, EXCEPT TO ENTER INTO AND COMPLETE TRANSACTIONS CONDUCTED VIA RAYCODE’S WEBSITE. THIRD PARTY SELLERS MUST NOT USE ANY SUCH INFORMATION FOR PURPOSES OF SOLICITATION, ADVERTISING, UNSOLICITED E-MAIL OR SPAMMING, HARASSMENT, INVASION OF PRIVACY OR OTHERWISE OBJECTIONABLE CONDUCT.
6. Our security
We shall take reasonable measures to ensure the confidentiality and security of the personal information shared with these third parties and to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
7. Third party advertisers and links to other wesbites
Raycode’s website may include third party advertising and links to other websites. Raycode is not responsible for third party websites and you should find out from the other websites about their privacy policies.
8. Right to Access to Your Personal Data
- You may enquire as to whether Raycode is in possession or control of your Personal Data and or the ways in which your Personal Data has been used or disclosed within a year before the date of your request. Any such request must be made in writing to the Data Protection Officer and an administrative fee may be imposed for responding to such a request.
- Subject to the Act, Raycode may not be able to provide access to all of the Personal Data that it holds about you. For example, Raycode may not provide access to Personal Data if such provision could reveal Personal Data relating to another person, if such information is subject to legal privilege, if such provision will be contrary to national interest or if the non-disclosure of access is otherwise permitted by law. If access to Personal Data cannot be provided, the reasons for denying access will be provided upon request, to the extent permitted by law.
9. What information can I access?
You can access a broad range of your personal information by logging into your user account.
10. Updating your information
You must make sure that the details you provide us with are correct and complete. You can see, review and change most of your personal information by logging into your user account. Once you make a public posting, you may not be able to change or remove it. Upon your request to the customer service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.
You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. If you do not want to receive e-mail or other mail from us, please adjust your user account preferences or use the unsubscribe function on marketing materials.
Who we are
Suggested text: Our website address is: http://raycodetech.com.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.